Questions? We Have Answers.

LaborIQ’s Salary Answers, Pay Band Manager, and Team Benchmarking solutions provide salary recommendations for all of the nearly 400 MSAs in the U.S.

In the Market Performance feature, we provide the most recent data for all markets, and we forecast labor market and demographic data for the 150 most populous MSAs.

Metropolitan Statistical Areas (MSAs) – also called metro areas – are geographies including an urban core and the surrounding areas with a population greater than 50K. Metro boundaries are determined by the U.S. Office of Management and Budget (OMB). LaborIQ users can leverage the City-to-Metro lookup to determine their metro area.

We love partnering with our clients and other industry leaders! Contact info@LaborIQ.co, and someone from our team will get in touch.

At LaborIQ, we prioritize security, privacy, and data integrity. Our systems and processes are designed to adhere to SOC 2 and SOC 3 (System and Organization Controls) standards, ensuring best practices for security, availability, processing integrity, confidentiality, and privacy.

We continuously implement and maintain security controls aligned with these standards to protect our customers’ data.

While we use encryption to protect certain confidential information transmitted online, we also employ safeguards to protect your information offline. Only employees and other third parties who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable or other confidential information. Additionally, we may request temporary access to allow our client success team to view information saved within your LaborIQ account. Granting access to our client success team will be solely at your discretion. Any devices on which we store personally identifiable information are kept in a secure environment.

LaborIQ does not store credit card or payment information. Instead, it is passed to the Stripe payment processing system. Companies like Amazon, Salesforce, and Microsoft use the Stripe payment processing as well. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. For more information, visit www.stripe.com.

LaborIQ is not subject to GDPR requirements but will make best and reasonable efforts to comply with EU citizens. We will delete user data upon request.

ACH, credit card, and wire transfer are our accepted forms of payment.

Each subscription period runs for the term selected by your organization in accordance with our Terms of Service: 12, 24, or 36 months. Subscribers may stop using our Services at any time during the subscription period but will not be entitled to a refund and will be responsible for any fees owed by the subscriber for the remainder of the subscription period.

The admin for your account may provide notice of non-renewal at least sixty (60) days before the end of a subscription period (the “Renewal Notice Deadline”) by (1) selecting “Cancel My Plan” in the Plan & Billing History section of Account Setting; or (2) providing written notice to us via email at support@LaborIQ.co.

Our team of economists, analysts and data scientists update forecasts key labor market data at least once per quarter. This means our data are always reflective of current and anticipated future labor market conditions, allowing users to make decisions quickly and easily based on the most up-to-date economic data and projections.

LaborIQ data may not be copied or otherwise reproduced, repackaged, further transmitted, transferred, disseminated, redistributed, or resold in whole or in part without our prior written consent.

LaborIQ data tables, images and reporting are already cited for you upon download.

You also have the ability to upload and use your company logos (or your clients’ logos) to label downloadable reports.

When citing or using data sourced from LaborIQ or information obtained from Labor News, we suggest the following: “Source: LaborIQ®, accessed on INSERT DATE”.

We ask that you use the following URL to hyperlink “LaborIQ®”: https://laboriq.wpengine.com.

Please note that PDF reports are already cited for you upon download.

Your LaborIQ subscription includes unlimited access to all products and features.

Download an unlimited number of reports, search an unlimited number of jobs, save as many folders as needed, and create as many pay bands as you have roles in organization.

No, we do not charge you fees to get started on our platform.

As part of our Subscription onboarding process, and at no additional cost, you will be assigned a dedicated Client Success Manager to help you get started.